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                    <div>欢迎来到BTSO3.0主题网站 <span class="ml20"><i class="fa fa-phone mr5"></i>技术服务热线：400-820-7719</span><span class="head_phonetxt"><span class="top_text ml50">当前所在企业：上海市电力公司-国家电网</span></span></div>
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        <span class="menu-left-tit">BTSM：北塔服务管理软件</span>
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<section class="bg-white"><!--内容-->
    <div class="container problem-container oh">
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            <div class="qx_tit_center qx_btsm" id="btsm_repos01">产品概述</div>
            <div class="qx_block_1200 clearfix animated fadeInUp wow" data-wow-delay="0.2s">
                <div class="qx_logo">
                    <img src="../static/assets/images/qx_images/btsm/btsm_logo.png">
                </div>
                <div class="qx_txt_right">
                    <p class="qx_txt_right_p">BTSM面对用户日益复杂的 IT 环境，整合以往对网络、服务器与业务应用、安全设备、客户端 PC 和机房
                        基础环境等的分割管理，实现了对 IT 系统的集中、统一、全面的监控与管理；系统通过融入 ITIL 等运维管理
                        理念，达到了技术、功能、服务三方面的完全整合，实现了 IT 服务支持过程的标准化、流程化、规范化，极
                        大地提高了故障应急处理能力，提升了信息部门的管理效率和服务水平。</p>
                    <p class="qx_txt_right_p">依据 ITIL 理论体系，结合实际应用需求，能够方便，灵活，全面地实施标准 ITIL 服务支持管理流程， 包
                        括事件管理、问题管理、配置管理、变更管理、服务级别管理；并且提供值班管理、任务计划管理等日常运维
                        服务流程，可以适应多种规模、不同行业用户的服务流程管理需求。  </p>
                </div>
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            <div class="qx_block_1200 pr clearfix">
                <div class="qx_btsm_repl animated fadeInUp wow" data-wow-delay="0.4s">
                    <div class="qx_btsm_rep_title qx_yellow">BTSM使用前</div>
                    <div class="qx_btsm_rep_inbox">
                        <ul class="qx_btsm_rep_list fl">
                            <li>技术导向</li>
                            <li>“救火队”</li>
                            <li>被动</li>
                            <li>用户</li>
                            <li>集中式、企业自己完成</li>
                            <li>孤立的、分散的</li>
                            <li>“一次性的”、混乱的</li>
                            <li>非正式的流程</li>
                            <li>从IT部门内部考虑</li>
                            <li>具体的运营</li>
                        </ul>
                    </div>
                </div>
                <div class="qx_btsm_rep_cont animated fadeInDown wow" data-wow-delay="0.6s">
                    <div class="qx_btsm_rep_contl">
                        <div class="qx_btsm_rep_cont_yellow1">10%</div>
                        <div class="qx_btsm_rep_cont_yellow2">30%</div>
                        <div class="qx_btsm_rep_cont_yellow3">60%</div>
                    </div>
                    <div class="qx_btsm_rep_contc"><img src="../static/assets/images/qx_images/btsm/bg01.png"></div>
                    <div class="qx_btsm_rep_contr">
                        <div class="qx_btsm_rep_cont_blue1">40%</div>
                        <div class="qx_btsm_rep_cont_blue2">20%-25%</div>
                        <div class="qx_btsm_rep_cont_blue3">30%-40%</div>
                    </div>
                </div>
                <div class="qx_btsm_repr animated fadeInUp wow" data-wow-delay="0.4s">
                    <div class="qx_btsm_rep_title qx_blue">BTSM使用后</div>
                    <div class="qx_btsm_rep_inbox">
                        <ul class="qx_btsm_rep_list fr">
                            <li>流程导向</li>
                            <li>预防为主</li>
                            <li>主动</li>
                            <li>客户</li>
                            <li>分布式、外包</li>
                            <li>集成的、企业范围内的</li>
                            <li>可重复的，职责明确的</li>
                            <li>正式的最佳实践</li>
                            <li>从业务的角度考虑</li>
                            <li>面向服务</li>
                        </ul>
                    </div>
                </div>
            </div>
        </div>
        <div class="qx_block">
            <div class="qx_tit_center qx_btsm" id="btsm_repos02">产品目标</div>
            <div class="qx_block_1200 clearfix animated fadeInUp wow" data-wow-delay="0.8s" >
                <div class="qx_btsm_target_box clearfix">
                    <div class="qx_btsm_target_boximg"><img src="../static/assets/images/qx_images/btsm/bg02.png"></div>
                    <div class="qx_btsm_target_txt1">建立有效的服务管理水平考评机制，建立<span>有效的人员绩效考评体系</span></div>
                    <div class="qx_btsm_target_txt2">帮助从IT应用中获得<span>更大的业务价值</span></div>
                    <div class="qx_btsm_target_txt3">有限的IT预算有效应对<span>日益增长</span>的业务需求</div>
                    <div class="qx_btsm_target_txt4">更好的<span>控制IT运行风险</span>，提示预警和监控机制</div>
                    <div class="qx_btsm_target_txt5"><span>控制资产生命周期</span>，加强变更风险控制</div>
                    <div class="qx_btsm_target_txt6"><span>提示客户服务体验</span>，提高客户自我服务能力</div>
                    <div class="qx_btsm_target_txt7"><span>降低重复工作</span>，避免人员单点故障</div>
                </div>
            </div>
        </div>
    </div>
    <div class="qx_tit_center qx_btsm" id="btsm_repos03">目标客户群</div>
    <div class="qx_full_container oh">
        <div class="qx_full_bgimg qx_btsm">
            <div class="qx_block_1200">
                <ul class="qx_btsm_list4 clearfix">
                    <li class="clearfix animated fadeInUp wow" data-wow-delay="1s">
                        <div class="qx_btsm_course_l">
                            <img src="../static/assets/images/qx_images/btsm/icon01.png">
                        </div>
                        <div class="qx_btsm_course_r">
                            <div class="qx_btsm_course_rtitle clearfix">
                                <h3 class="qx_btsm_course_rh3">按运维团队规模</h3>
                                <span class="qx_btsm_course_ricon qx_blue01"><i class="fa fa-flag"></i></span>
                            </div>
                            <p>1~2人：选择建议，性价比不明显</p>
                            <p>5~20人：建议，责任到人</p>
                            <p>20人以上：建议，制度化、体系化</p>
                        </div>
                    </li>
                    <li class="clearfix animated fadeInUp wow" data-wow-delay="1s">
                        <div class="qx_btsm_course_l">
                            <img src="../static/assets/images/qx_images/btsm/icon02.png">
                        </div>
                        <div class="qx_btsm_course_r">
                            <div class="qx_btsm_course_rtitle clearfix">
                                <h3 class="qx_btsm_course_rh3">按运维服务能力</h3>
                                <span class="qx_btsm_course_ricon qx_blue02"><i class="fa fa-pencil"></i></span>
                            </div>
                            <p>人工：建议，减少重复工作，提高效率</p>
                            <p>脚本/工具：建议，驱动技术服务和升级</p>
                            <p>平台：建议，有效联动，提升自动化</p>
                            <p>自动化：建议，标准流程驱动自动化执行</p>
                            <p>智能化：建议，过程数据支持决策</p>
                        </div>
                    </li>
                    <li class="clearfix animated fadeInUp wow" data-wow-delay="1s">
                        <div class="qx_btsm_course_l">
                            <img src="../static/assets/images/qx_images/btsm/icon03.png">
                        </div>
                        <div class="qx_btsm_course_r">
                            <div class="qx_btsm_course_rtitle clearfix">
                                <h3 class="qx_btsm_course_rh3">按运维对象数量</h3>
                                <span class="qx_btsm_course_ricon qx_blue02"><i class="fa fa-desktop"></i></span>
                            </div>
                            <p>1~50台：选择建议，增加复杂度</p>
                            <p>50~1000台：建议，集中体系化管理</p>
                            <p>1000~5000台：建议，提高效率和体验</p>
                            <p>5000台以上：建议，降低管理风险</p>
                        </div>
                    </li>
                    <li class="clearfix animated fadeInUp wow" data-wow-delay="1s">
                        <div class="qx_btsm_course_l">
                            <img src="../static/assets/images/qx_images/btsm/icon04.png">
                        </div>
                        <div class="qx_btsm_course_r">
                            <div class="qx_btsm_course_rtitle clearfix">
                                <h3 class="qx_btsm_course_rh3">按运维部门价值</h3>
                                <span class="qx_btsm_course_ricon qx_blue01"><i class="fa fa-lightbulb-o"></i></span>
                            </div>
                            <p>成本中心：建议，降低运营成本，促进向利润中心转型</p>
                            <p>利润中心：建议，提高服务价值，挖掘潜在利润</p>
                        </div>
                    </li>
                </ul>
            </div>
        </div>
    </div>
    <div class="container problem-container oh">
        <div class="qx_block">
            <div class="qx_tit_center qx_btsm" id="btsm_repos04">适用范围</div>
            <div class="qx_block_1200 clearfix">
                <ul>
                   <li class="clearfix qx_blue01">
                       <div class="qx_btsm_apply_l clearfix animated fadeInLeft wow" data-wow-delay="1.2s">
                           <div class="qx_btsm_apply_user"><i class="fa fa-users"></i></div>
                           <div class="qx_btsm_apply_usel">
                               <h3>基础用户</h3>
                               <ul class="qx_btsm_apply_list clearfix">
                                   <li>团队规模较小</li>
                                   <li>运维能力弱</li>
                                   <li>设备数量少</li>
                               </ul>
                           </div>
                       </div>
                       <div class="qx_btsm_apply_r animated fadeInRight wow" data-wow-delay="1.2s">
                           <h3><i class="fa fa-handshake-o"></i>基础功能</h3>
                           <p>服务台 + 事件管理 + 知识库 + 服务级别管理 + 统计报表 + 移动端</p>
                       </div>
                   </li>
                   <li class="clearfix qx_blue02">
                        <div class="qx_btsm_apply_l clearfix animated fadeInLeft wow" data-wow-delay="1.2s">
                            <div class="qx_btsm_apply_user"><i class="fa fa-user-circle-o"></i></div>
                            <div class="qx_btsm_apply_usel">
                                <h3>核心用户</h3>
                                <ul class="qx_btsm_apply_list clearfix">
                                    <li>团队规模中等以上</li>
                                    <li>具备相当运维能力</li>
                                    <li>设备杂、数量多</li>
                                </ul>
                            </div>
                        </div>
                        <div class="qx_btsm_apply_r animated fadeInRight wow" data-wow-delay="1.2s">
                            <h3><i class="fa fa-handshake-o"></i>全功能（可选配）</h3>
                            <p>服务台 + 事件管理 + 问题管理 + 变更管理 + 配置管理 + 知识库 + 服务级别管理 + 值班管理 + 计划作业管理 + 统计报表 + 移动端</p>
                        </div>
                   </li>
                    <li class="clearfix qx_blue03">
                        <div class="qx_btsm_apply_l clearfix animated fadeInLeft wow" data-wow-delay="1.2s">
                            <div class="qx_btsm_apply_user"><i class="fa fa-user-plus"></i></div>
                            <div class="qx_btsm_apply_usel">
                                <h3>项目用户</h3>
                                <ul class="qx_btsm_apply_list clearfix">
                                    <li>定制新需求</li>
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